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Account Check

Verify With Vikingluck Casino Before Your First Payout

The license requires every player to be identified before money leaves the casino, and the Vikingluck Casino team finishes its review within 57 hours.

Start My Verification
Curaçao licensed operatorGaming Control Board license OGL/2014/1417/023 held by Vikingluck Casino N.V. since 2014; audited by GLI and eCOGRA.
Waiting For Review

Vikingluck Casino Check In Six Lines

Most players worry the check will stall their cash, so here are the six answers that settle it.

Who checks
Vikingluck Casino N.V.
License
Gaming Control Board Curaçao, OGL/2014/1417/023
Review time
57 hours
Deadline
Before the first withdrawal
Verification e-mail
[email protected]
Minimum age
19+
At The Upload Screen

How Do You Clear The Check First Time?

After reading this your file is complete, and a source of funds question is routine, never an accusation.

Three Empty Upload Slots
Open your account menu and find the verification area, where three upload slots wait. Each slot names the file it expects, so match name to name.
From Blurry To Approved
Pick your government-issued photo ID and photograph all four corners in daylight, with no glare. Blurred or cropped edges are the usual reason a file comes back.
Hiding Middle Digits
Download a statement showing your name, the card or wallet, and the deposit. Cover the middle digits, but leave the first and last four visible.
Cash Unlocked In 57 Hours
Once all three files sit in your account, the review closes within 57 hours. Watch your inbox, since one clear reply can finish it inside that window.
Four Files

Papers First, Payout Second

Vikingluck Casino keeps this list short on purpose, so you send three things and nothing more.

Government-issued photo ID

ConfirmsWho you are
Must ShowFull name, photo, date of birth

Proof of address

ConfirmsWhere you live
Must ShowName, full address, recent issue date

Payment method confirmation

ConfirmsYour deposit route
Must ShowName, last four digits, visible logo
No Surprise Requests

Know When The Check Arrives

This block marks the four points where a request lands, so nothing appears out of nowhere.

Confirm The Age Line
The date-of-birth field at registration is the first age check, so the casino confirms you clear the 19+ line before any money moves.
Where Is The Mismatch?
Your profile page shows the name the casino holds, and a mismatch with a statement triggers a request for a copy that matches it.
Cashier Hold Window
The cashier flags a deposit far above your usual pattern with a review note, and the team asks how the money was earned before it moves.
Payout That Moves
The withdrawal screen holds your payout until the file is complete, so the first cash-out always brings the identity and address check with it.

Show The Origin Of Your Funds

The licence shown in the footer, OGL/2014/1417/023 from the Gaming Control Board Curaçao, carries an anti-money-laundering duty for Vikingluck Casino N.V. Asking where your money comes from is a routine step in that duty, never a suggestion that you did something wrong.

The team may ask for one or more of the following, depending on your file.

  • Recent bank statement
  • Payslip from your employer
  • Tax assessment notice
  • Sale contract for a property
  • Proof of a pension or benefit

Your Upload Came Back Again

Your Profile Says Otherwise. The document preview shows a name or address that differs from your profile, so the checker cannot tie the paper to you. Update the profile before you send another copy. Mail the new copy to [email protected].

A Bill Past Its Date. The date on the bill sits months back, so the checker returns it as no longer proving where you live. Pull the newest bill from your provider portal. Check the issue date printed in the corner.

Screenshot Or Real Photo? The upload slot shows a screen grab rather than a photograph, and the checker asks for the real paper. Lay the document flat and photograph all four corners. Send the photograph to [email protected].

Reader Questions

Read This Before You Send Documents

The pause between sending your papers and a paid withdrawal, explained without the runaround.

Which regulator licenses Vikingluck Casino and under what number?+
The Gaming Control Board Curaçao regulates Vikingluck Casino N.V. under license OGL/2014/1417/023, granted to the company at Schottegatweg Oost, Willemstad. That licence is what makes the identity check compulsory rather than optional for every account.
Why does the casino want to know where my money comes from?+
Rules attached to the Curaçao licence oblige operators to understand the origin of funds moving through accounts, which is why the question arrives. It is a routine anti-money-laundering step applied across the player base, not a signal that anything about your account looks wrong.
Can I send my ID and address documents from my phone?+
Photos taken on a phone are accepted, so a scanner is not needed. Lay each document flat in daylight, keep all four edges in frame and check that the text reads clearly before sending it to [email protected].
What happens if my name has changed since the ID was issued?+
Send the current photo ID together with a document linking the old and new names, such as a marriage certificate or a court record. Matching names across ID, address paper and payment method is what keeps a check from stalling. Support can confirm which extra paper fits your case.
Do I need to submit documents again after the first approval?+
Approval usually holds for your account, so a second full upload is not routine. Fresh copies may be requested if a document expires, an address changes or a payment method is added. In that case the casino contacts you before the next payout is released.
How safe are the ID copies I upload to the casino?+
Files travel over TLS 1.3 encryption and reach a team that handles identity papers only for checks. Access sits with authorised staff, and audits by GLI and eCOGRA review how that handling works. Privacy questions go to [email protected].
When at the latest must the check be finished before I cash out?+
Under the licence, verification has to be complete before the first withdrawal, and that payout stays on hold until it is. Vikingluck Casino may also ask at sign-up or on the first deposit, so an early upload simply shortens the wait later.

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